Privacy Policy

Your privacy is important to MyGregor. We've developed this Privacy Policy that covers what information we collect, how we collect it, how we use it and what choices you have about it. Some of the concepts might seem a little technical, and we've tried our best to explain them in a simple and clear way. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

This Privacy Policy governs your use of MyGregor official website http://www.mygregor.com/, including MyGregor subdomain sites (collectively, "Site"), and it also applies to the products we sell, the official software we offer (MyGregor App), as well as all other services MyGregor provides, including, but not limited to MyGregor services and technical support (collectively, "Products and Services").

BY USING MYGREGOR PRODUCTS AND SERVICES, YOU CONSENT TO THE DATA PRACTICES PRESCRIBED IN THIS STATEMENT.

We collect the following information when you visit our Site or using our Products and Services:

1. Personal Information

1). Contact information. When you register a MyGregor account, contact us via email, or register MyGregor products you bought, we might collect that information such as your name, email address and phone number.

2). Payment information. We might collect information necessary to complete your purchase such as credit card number and mailing address, and any other information you choose to provide to us when making a purchase.

3). Information you share or post on our website. We might collect information that you post in a public space on our website, such as the Community (we also call it Forum).

4). Social media information. If you access our websites using your Facebook/Google account login, we may receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your Facebook/Google account may depend on your Facebook/Google account's privacy settings.

2. Device Information

1). Device setup information for MyGregor device. We collect information related to the setup and usage of MyGregor products, such as device name, model, ID, and adjustments you make to the product setup.

2). Technical information about the device such as firmware and software version, WiFi signal strength and environmental data from MyGregor’s sensors like CO2, humidity, temperature, noise, light and radiation in the room.

3). Information about your mobile device, such as mobile operating system, to enable MyGregor App/Client to function properly.

4). Information from interaction with Third Parties. If MyGregor offers any product or account connections or integrations with third-party products, applications, functionality, or services (collectively, "Third-Party Products and Services"), and you choose to enable or connect to such Third-Party Products and Services through the means authorized and directed by MyGregor and/or such third-party partners, you acknowledge and agree that we may share certain information about your MyGregor Product with such third parties for account authentication and management, and to enable the activation, connection and integration with and to such Third-Party Products and Services on such third parties’ platforms.
In some cases, MyGregor or the Third-Party partner will instead (or also) ask for permission to control the MyGregor products and services and/or third-party products and Services that you have activated and connected to. Your consent is required to allow any of these exchanges or requests for control and you will be able to revoke or disable it at any time.
We may also receive information such as connected monitor model from Google and other third-party partners and combine that with the information in your MyGregor account to determine eligibility and efficacy of our programs. Any MyGregor data that you choose to share with a third party, either directly or by or on behalf of MyGregor through the authorizations, integrations and connections, is governed by that third party’s privacy policy while in that party’s possession.
Any data that MyGregor receives from third parties will be processed and stored by MyGregor and will be treated in accordance with this Privacy Policy. This information may be processed in the same ways as any other data.

How We Use Your Information

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail.

1). We use information to respond to your requests or questions. For example, if you ask for a user manual, we will send it to you. We might use your information to confirm your subscription. We will also give you technical support if you are eligible for it. When we provide support, we may use the information you provided or information we've gathered passively.

2). We use information to communicate with you about our relationship. We may contact you about your account or subscription. We may contact you about this Policy or our website Terms.

3). We use information to improve our website or our products and services. For example, we might conduct surveys so we know our customers. Participation in these surveys or contests is completely voluntary. If you participate, we will request certain personal information from you and we may use the information you provide to improve our products and services, and to administer those programs.

4). We use information for marketing purposes. For example, we might send you special promotions or offers. We might also tell you about new features or products. These would be our own offers or products. We may track your activities and show you ads we think you might like.

5). We use information for security purposes. We may use information to protect our company, our customers, or our websites.

6). We use information to talk to parents or guardians to get permission. We may use contact information to get permission from parents for children who want to use our site.

7). We use information to complete the delivery process. We render your name, address, phone number and other information necessary to the shipment companies that deliver products to you.

8). We use information as otherwise permitted by law.

Your Choices and Rights About Your Information

If you have a MyGregor account, you may update, correct, or delete your account information at any time by visiting your account profile page.

Likewise, if you close your MyGregor account, you will not be able to sign in to MyGregor Products or Services or access any of your information. However, you can open a new account at any time. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit, as authorized under applicable law, for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

You can opt out of receiving any emails from us. To stop receiving our emails, click "Unsubscribe" in any email you get from us. Even if you opt-out of getting emails, we will still be sure to contact you for important updates or notices. For example, we may still contact you about your orders, you will also continue to receive critical technical information about your MyGregor products.

We do not share information with third parties for their independent marketing or promotional purposes.

You can choose not to install our applications (MyGregor App or Client) or not to fill out warranty. This choice may limit your warranty service.

For other personal information, we make good faith efforts to provide you with access and support so you can request that we correct the data if it is inaccurate, or delete the data if MyGregor is not required to retain it by law or for legitimate business purposes.

Data Security

MyGregor takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

The online services offered by MyGregor use encryption on web pages where personal information is collected (for example, credit card and other payment information). To use these services, we recommend you use an SSL-enabled browser such as Internet Explorer, Firefox, Chrome, or Safari. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.

Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Data Retention

MyGregor makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy

The service is not intended for or directed to persons under the age of 18. We require that use of the service and all purchases made through it be by individuals who are 18 years of age or older. MyGregor does not permit registration by and will not knowingly collect personally identifiable information from anyone under 18. If MyGregor learns that we have collected the personal information of a child under 18 we will take steps to delete the information as soon as possible.

Links to Other Sites or Have Third Party Services on Our Site We may link to other sites or have third party services on our site that we don't control. If you click on a link to a third party site, you will be taken to websites we do not control. This policy does not apply to the privacy practices of that website. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

For any questions or suggestions about this Privacy Policy and your personal information, you can reach us by using the information on our Contact Us page, or by email at dstankov@bulinfo.net

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POLICY FOR GENERAL DATA PROTECTION REGULATION

MyGregor owned by Bulinfo EOOD, VAT BG121576510, with headquarters “Graf Ignatiev” Str. 14, Sofia 1000, Bulgaria and management address: “Carnegie” Str. 11A, Sofia 1142, Bulgaria ("the Company", "MyGregor", "We", "Us") processes personal data.

The website www.mygregor.com and the trade mark MyGregor is owned by Bulinfo EOOD, and is managed by the Company in accordance with the provisions of the General Data Protection Regulation and the related legal framework including, but not limited to, Regulation (EU) 2016/679 ("GDPR").

This Policy is intended to inform you of the way we handle your personal data as an administrator and your rights. MyGregor strives to provide you with accessible and useful information on the website.

The protection of personal data is very important to us and therefore MyGregor does not sell your data to other companies or people. If we give your data to third parties, these will be our contractors who process the information on our behalf following our instructions and applying our privacy standard. Our primary goal is to be as clear and specific as possible about the process of your personal information and we provide it as well as your rights.

1. Name: MyGregor owned by Bulinfo EOOD
2. VAT: BG121576510
3. Headquarters “Graf Ignatiev” Str. 14, Sofia 1000, Bulgaria and
management address: “Carnegie” Str. 11A, Sofia 1142, Bulgaria
4. E-mail: dstankov@bulinfo.net
5. Telephone.: +359 2 9699 199

1. Name: Commission for General Data Protection
2. Headquarters and management address: 1592 Sofia, 2 "Prof. Tsvetan Lazarov" blvd.
3. Correspondence data: 1592 Sofia, 2 "Prof. Tsvetan Lazarov" blvd.
4. Telephone: 02/ 915 3 518
5. Email: kzld@government.bg, kzld@cpdp.bg
6. Website:www.cpdp.bg

Under the new regulation (EU) 2016/679 ("GDPR") General data is any information related to an identified or identifiable individual (such as email, names, age, date of birth, phone number, etc.).

MyGregor does not process personal data which reveal race or ethnic origin, political opinions, religious or philosophical beliefs. MyGregor does not process genetic or biometric data to identify an individual's health, sex life or sexual orientation.

MyGregor collects, uses, processes and stores your General Data that is required for the Company to perform services and marketing. We use your data to manage your purchases. Data can also be used for statistical purposes for MyGregor to improve the quality of our services, as well as marketing activities.

Below are the types of personal information that MyGregor can collect and the ways we can use it. Detailed information on the different types of data that are being collected will be found, when you use our service and proved information about the Company.

1. When processing your order or signing a contract we use your names, email address, address for delivery, contact phone
2. Payment and protection of the Data you give for the transaction - email address, customer number, phone number, invoice address, shipping address, information for payment, amount of the purchase and frequency.
3. For an invoice - your names, address of delivery, email address, payment type used, amount of payment, date of purchase.
4. Participating in online research and other marketing activities - different types of information, including but not only your name, address, telephone number, email address, the way you would prefer to be contacted and information about your credit card, history of your purchases and searches.
5. To ensure safety from defective products and complaints - your names, email address, the products that are purchased, address, information about the complaint and the concerned product.

The main activities, purposes and grounds that are for processing your General Data by MyGregor are:
1. Data for the execution of the orders in MyGregor shops on the grounds of the conclusion of a contract;
2. Data about our payment fraud prevention system based on our legitimate interest in protecting the data we control;
3. Posting and billing of purchases and an e-shop on the basis of our legal obligation;
4. Data related to your access management (identification), based on your consent;
5. Marketing activities of the Company on the basis of consent.

The personal information we collect allows us to keep you updated on our latest products and upcoming events. It also helps us to improve our services and advertise. If you do not want to appear in our list of addresses, you can unsubscribe at any time by updating your account and website preferences.

The Cookies are small files, which are stored in your internet browser with information (language, time of connection, websites) or a hard drive when you visit the site.We can use your recent visits so we can improve and help with your search. The paragraphs below provide you with the necessary information about the cookies that MyGregor uses on its website. We draw attention to the fact that, if you share the use of your device with other people, it is possible to change the personalization of the cookies.

The website uses cookies to help you with the research. The cookies are used for:

1. Cookies needed for running your search, which gives you the opportunity to use basic features like shopping cart and they support your possible identification throughout the search;
2. Custom cookies that enable you to visit websites in a customized way based on your previous visits, purchases and more. They allow you to find the offers that suit you the most;
3. Advertising cookies that allow you to receive offers from MyGregor on other websites;

You can set up your Internet browser so that it doesn't save cookies or delete the previous ones. If you want to use these features, please contact the manufacturer of your Internet browser.
MyGregor is not responsible if your Internet browser, that you use, does not support usage control, refuse to save or delete saved cookies. In case you disable the cookies or delete the saved ones depending on their type, you may violate the function of the website.

In some cases, MyGregor may disclose certain personal information to strategic partners - subcontractors, who work with us to provide products and services related to the Company's activities or to helps MyGregor's marketing. The personal information will be shared only in order to provide or improve our products, service and advertising: it won't be shared with third parties for their marketing purpose.

For cases, that MyGregor shares information about you with third parties - suppliers of MyGregor, the Company has mechanisms to ensure that they provide data protection. Your data is confidential for our partners.

It may be necessary - by law, trial, litigation or on request by public or governmental authorities in or outside your country of domicile - MyGregor to disclose your personal information. We may also disclose information about you, if we find out that it is necessary for national security purposes, law enforcement or other matters.

MyGregor does not transfer your Data out of the Group to third countries outside the EU.

MyGregor takes measures - including administrative, technical, physical measures - to protect your personal information from loss, to be stolen and misuse, as well as from unauthorized access, disclosed, alteration or destruction.

All employees of MyGregor are required to protect the confidentiality of your information and to observe the applicable organizational and technical measures for their protection. The access to your Data is restricted.

For cases where MyGregor shares information about you with third parties - suppliers of MyGregor, the Company has mechanisms to ensure that they provide data protection.

We will store your personal information for a period that is required to meet the goals set in the Privacy Policy, unless we are legally required to keep it for a longer time. Depending on the type of data and the purpose for which they are collected, there is a storage period with an expiry date and after that, the information is permanently deleted.

If you have provided your General Data to MyGregor, you have the following options at anytime:

You have the right to receive confirmation from us whether your General Data is being processed and if it is, you can have access to your General Data and information.

If you find out that the General Data which we are processing is incorrect, you have the right to change it.

In certain circumstances, for instance if your General Data has been unlawfully processed or you withdraw your consent ( if the process of General Data is based on consent) and there is no reason to continue with the process, you have the right to request deleting your General Data.

In certain circumstances, for instance if you have doubts about the accuracy of your General Data or you have objected to our legitimate purpose, you may request that we restrict the processing of your General Data until there is a solution.

In certain circumstances, such as if you have any doubts about our legitimate interest in processing your General Data, you are entitled to object processing.

If your General Data is processed automatically with your consent or in order to fulfill our contractual relations, you may request that we provide you with your General Data in a readable format for transfer to another data controller.

You have the right to submit a complaint about the processing of your General Data by us in the relevant authority - the General Data Protection Commission or in court.

If you want to use your rights or to refuse to receive our newsletter bulletin and other marketing communications, you may want to contact us by sending a message to dstankov@bulinfo.net or by sending a letter to the following address:

Sofia, 11A "Carnegie" Str., Bulgaria MyGregor, for the Data Protection Officer.

We may refuse to process requests that are unreasonably duplicated, require disproportionate technical efforts, jeopardize the confidentiality of other users, requests which are extremely impractical or otherwise not required by the law.

Using your rights, when they aren't repeating or unreasonable, are not going to be charged with a fee. In case of frequent repetitions, the Company may impose an additional administrative fee.

We may periodically update our Privacy Policy. In the event of a change in the current policy, a notice will be published on our website as well as the updated Privacy Policy.

IF YOU WANT TO CONTACT US ABOUT QUESTIONS, REGARDING OUR CURRENT POLICY OR GENERAL DATA PROTECTION, PLEASE CONTACT US IN THE FOLLOWING WAY:

Email address: dstankov@bulinfo.net
By post: 1142 Sofia, 11A "Carnegie" Str., Bulgaria, for the Data Protection Officer