Frequently asked questions
MyGregor ® Drive
What do I need to install MyGregor ® Drive?
Electricity, wireless Internet (Wi-Fi), window , telephone with Bluetooth and Internet.Electricity, wireless Internet (Wi-Fi), telephone with Bluetooth and Internet.
Where to put MyGregor ® Drive?
MyGregor ® Drive operates indoors.
What kind of window should I have?
The window must have a side opening and must be tuned (so that it can be closed with one finger without effort or strange noise).
How do I install MyGregor ® Drive?
Please follow the step-by-step instructions. If you need assistance, please email support@mygregor.com.
Can I install MyGregor ® Drive on a door?
It is not recommended to install it on a door.
Will I damage my windows?
No. If you follow the instructions, you will not damage your windows.
Can I use MyGregor ® Drive without the Internet?
No. You cannot use MyGregor ® Drive without wireless Internet.
How do I connect to a wireless network (Wi-Fi)?
Follow the instructions. First, scan the QR code of the device, connect via Bluetooth, connect to the Wi-Fi network and add the device to the application and / or website.
Can I move MyGregor ® Drive to another room?
Yes, you can move the device to another room if you have mounting accessories attached to another window .
Can it work all year round?
Yes. The device can work all year round. In case of strong storms or hurricane winds, we recommend closing the window.
How long can it stay on the window?
The device can stay on the window for several years when it is installed according to the instructions.
Can I open / close the window with MyGregor ® Drive installed?
Yes. You can open and close the window. It has magnetic connections, which after opening the window wide, you have to adjust.
What modes of operation are there?
It can work independently by setting it to open / close at certain intervals. It can work together with MyGregor ® Station in different settings and when the air parameters change it opens / closes the window.
Can I get help installing MyGregor ® Drive?
Yes. Email support@mygregor.com for assistance.
Can I use a non-genuine adapter?
No. You cannot use a non-genuine adapter.
Why do the window creak when opened / closed?
Your window probably need adjustment. Please consult a specialist.
What do I need to install MyGregor ® Drive?
Electricity, wireless Internet (Wi-Fi), window , telephone with Bluetooth and Internet.
MyGregor ® Station
What do I need to have to install MyGregor ® Station?
Electricity, wireless Internet (Wi-Fi), telephone with Bluetooth and Internet.
Where to put MyGregor ® Station?
MyGregor ® Station operates indoors. Put it in a dry place, keep away from direct sunlight and away from heat-emitting appliances (radiators, TVs, stoves, etc.).
Can I use MyGregor ® Station without the Internet?
No. You cannot use MyGregor ® Station without wireless Internet.
How do I connect to a wireless network (Wi-Fi)?
Follow the instructions. First, scan the QR code of the device, connect via Bluetooth, connect to the Wi-Fi network and add the device to the application and / or website.
What does MyGregor ® Station measure?
It measures CO2, temperature, relative humidity, noise, light and has the ability to measure radiation.
Do I need a radiation sensor?
If you want to monitor the radiation background, you will need a radiation sensor.
What kind of radiation does it measure?
MyGregor ® Station with radiation sensor measures α, β and γ radiation. The measurements are in microsieverts.
How often does MyGregor ® Station take measurements?
Measurements are made every 30 seconds and the data in the application and on the web page are updated.
What are the recommended values of the measured parameters?
We recommend that the CO2 be less than 1000 ppm and the relative humidity be between 30 and 60 percent.
Why is the radiation not reported immediately after switching on the station?
It takes a few minutes to calibrate the sensor.
Where can I monitor the measured values?
You can monitor the measured values in the MyGregor ® smartphone app and at www.mygregor.com after registering and logging in.
Can I use a non-genuine adapter?
No. You cannot use a non-genuine adapter.
Application
How do I install the application?
Download the MyGregor ® app from the Play Store (Android) or App Store (iOS).
How do I add a room?
Open the MyGregor ® app, click the plus sign "+" at the top right, write a name and press the Confirm button.
How do I add a device?
Turn on Bluetooth on your phone, open the app, go to the devices menu, press the plus sign “+” on the top right, scan the QR code of the device, connect via Bluetooth to the device, select and connect to your Wi-Fi network.
How do I add an account?
Go to profiles, press the plus sign "+" at the top right, type a name, press Create, select the settings and click Save.
What do the different Relax, Auto, Fresh Air, Close and Open modes mean?
Relax - closes the window for 45 minutes (default) or depending on the settings you have set. It then switches to Auto mode.
Auto - opens and closes depending on the settings you have set in the active profile.
Fresh Air - opens the window for 15 minutes (default) or depending on the settings you have set. It then switches to Auto mode.
Close - closes the window until the next command.
Open - opens the window to the next command.